Thank you for good customer service! I purchased from an online ad and the truck was delivered to meet me. The paperwork was handled well. When I had an issue the next day, 260 miles away, customer se
Thanks to Charles Derrig for the great service when buying our new Fusion. My wife loves her car.
Thanks for making buying our truck such a pleasant experience. We really appreciate your demeanor.
Jerry and Lori Herr
Steve Powell was AWESOME in every way helping us with the purchase our new Ford Fusion. I feel confident that I could stop in anytime and get help with questions I have about my new car. The next day
Sherry and Craig Gibbons
I was impressed that they remembered my name considering I have only been there twice in the last 6 months. Everyone was outstanding!
Absolutely professional work done on my Edge. Advised me every step of the way. Truck looks and runs great and the attitude of workers was outstanding. Very pleasant.
Steve, thank you for getting me the vehicle I wanted. I truly feel like I got a great deal. Not only did you listen to me, you delivered. You're by far the best salesman I've had. It's nice to not get
Victoria Wheeler (Fort Dodge, Iowa)
The Service clerk at the desk in the garage is fabulous! She is very knowledgeable, prompt and friendly. I appreciate that she asks good questions prior to service, provides updates during service and
Roxanne Pfeffer (Algona, Iowa)
Very friendly service representative, Michelle. Service center was responsive to my time restraints and completed repairs by close of business on the day I brought my vehicle in for service. I'm very
It's stressful buying one car but when you have to buy two, the stress level goes even higher. We were in your dealership April 15, 2015 looking to buy cars for our twin boys. I must say Charles and T
Mike and Shannon Martin
Thank you for all your help! Great buying experience at Fort Dodge Ford!
Dave and Karla Arndt
The truck performed wonderfully on the road and was very comfortable. Thank you so much for making our buying experience so pleasant! Your integrity and honesty were so refreshing; it really made me f
Patrick and Danyal Goble
Thank you Jodi, you and Tracy were both so great and the whole experience was definitely a 10. I will not be taking advantage of the 5 day return. I love it and it's perfect for me! My husband is pret
I wanted to tell you how happy I am with my new car. Steve Powell, we appreciate his knowledge and easy demeanor in helping us decide on a new vehicle. He let us make our own decisions but was honest
Marjean Dencklau (Vincent, Iowa)
Sidney, this thank you is written with a special pen, given to us by a special person who's reading this! Wanted you to know you went over and beyond with your kindness and it doesn't get overlooked.
John & Donnaloy Weston (Fort Dodge, Iowa)
Steve, couldn't thank Sidney without thanking you because if it wasn't for you none of this would have ever happened. So, THANK YOU for being you and helping us get into our new ride! Shocking I'm s
John & Donnaloy Weston (Fort Dodge, Iowa)
Hey Sidney and Charles, just wanted to send you a not to thank you both so much for the time you spent with me. It was a very hard decision. I will definitely recommend you both personally if or whe
Patty Savage (Lake City, Iowa)
Michelle in service was great. My truck was taken care of quickly and efficiently. She looked up my extended warranty and had all of the information available so it made things very easy for me.
Jason Hamburger (Otho, Iowa)
Purchasing a Toyota at Fort Dodge Toyota was a pleasant experience. The staff was professional, competent and courteous. We are glad to keep our business local.
Mitch & Rita Craigmile (Fort Dodge, Iowa)
Dear Ford Team,
Over the years we have bought several new and used cares from you. Matt and Wyman have always treated us with respect and given us fair deals. Your service department is why we keep c
I trade cars every 18 months. I get my wife a new car and myself a new truck. I alternate them so that I have new wheels every three years. I have been buying vehicles for 40 years. The Lincoln lease
Your staff is excellent. I trade or lease a new car or truck about every 18 months. I alternate between my wife's car and my pickup, so that I get a new one about every three years. The Lincoln trans
Mark Cozine (Cherokee, Iowa)
Steve and team, thank you so much for ALL of your help during the purchase of our truck. We are very excited about it! The customer service we've received is absolutely outstanding! We are extremel
Kyle & Amanda Bargfrede (Osage Beach, Missouri)
Casey, Matt, and Nick,
I wanted to drop you a note to thank you for going above and beyond the call of duty when my Explorer failed to start. I was in a real bind and you guys showed the true mean
Rick McCarville (Fort Dodge, Iowa)
Tim McGuire has been our salesman over the years. Recently when we were shopping for a car, he became ill so Jodi became our salesperson. We were impressed with her knowledge of the car since she ha
Robert Kinne (Eagle Grove, Iowa)
I just wanted to let management know that everyone that we dealt with at your dealership was amazing and kind. We will definitely be recommending you to others for their future car purchases. Thanks
Andrea Creger (Perry, Iowa)
Fort Dodge Ford, I happened to have a real noise in my Lincoln on August 28th in the afternoon. I was on my way to the Brushy Creek Honor supper at 4:30 pm that afternoon. I was afraid I had a real
Jim Johnson (Jolley, Iowa)
Thank you Matt for your concern. Blaine Lensch was very professional. When I received my license plates, I brought them up so he could put them on, he did a very good job and was glad to do it. You
Doris Rolow (Fort Dodge, Iowa)
The Johnsons and Fort Dodge Ford,
Thanks for having such a pleasant, helpful, and friendly employee - Sean Wegener. He made an "unpleasant problem" with my Navigator "painless" in an efficient man
Milly Netland (Fort Dodge, Iowa)
Dear Matt and Fort Dodge Ford service,
Dan wanted me to help him write a thank you to all of you, Dan cannot believe that "strangers" help people they don't know. He is very overwhelmed with your
Michelle Johnson and Dan Bode (Goldfield, Iowa)
To the manager and staff at Fort Dodge Ford,
I wanted to call attention to an all star employee who went above and beyond on Monday, Febuary of this year. During the ice storm my work car was runn
Julie Busby (Community & Family Resources)
This is the best oil change service I've had. I won't go anywhere else. You rock!
Barb Shultz (Fort Dodge, Iowa)
Matt and team,
I would like to thank you for the wonderful detail job done recently to my Highlander. The inside and outside shined and had that "WOW" factor! My father-in-law commented on the s
Marie Berg (Fort Dodge, Iowa)
Sean does an outstanding job every time I have service work done on any of my vehicles. He is a tremendous assest to the Fort Dodge Ford service department!
EFM, Inc. (Humboldt, Iowa)
My car was done so fast that I couldn't believe it when they entered the building and were looking for me...I even commented, "you're done already" it was great!!
Sharon Groat (Thor, Iowa)
Recently, Laura had a "ding" on new Lincoln. We wanted you to know that the staff did an exceptional job for us. They were very courteous, prompt, and professional. Last summer I
Matt & Laura Maggio (Fort Dodge, Iowa)
Thank you very much for the surprise that arrived in the mailbox the other day. My sister Marilyn told me I would receive a surprise - they bought their Toyota from you. I love my ne
Shirley Berte (Bode, Iowa)
Matt, I love my Lincoln. I think it was meant for me, we travel good together. Your service is top notch and the Johnson family takes pride in everything they do. Happy Thanksgiving! Sincerely,
Shirley Berte (Bode, Iowa)
My thanks again to Steve Powell for his professional and friendly help on the Sequoia we purchased and my thanks to Tracy Ernst for helping getting the paperwork finalized when I couldn't make it. You
Bill & Sue Posey (Fort Dodge, Iowa)
Last week my sister and I encountered trouble on the road between Ames and Fort Dodge. We hit a tire retread that caused damage to the right-front underside of our 2011 Toyota Prius. I called my local
Fort Dodge Ford, thank you very much for donating the use of your convertibles for our Homecoming Spirit Walk at St Edmond. It was very generous of you and was very much appreciated!
St Edmond Student Council (Fort Dodge, Iowa)
Hi Casey, my wife and I would like to take time to write you a letter of appreciation. Several years ago we purchased a Toyota Camry and love everything about it. We have really paid attention making
John Whelchel (Urbandale, Iowa)
Casey, Deb, Matt and Nick, thank you for the very pleasant "Up on Fort Dodge" evening. Once again if the Johnsons are involved it is always a "class act." We marvel at your tireless efforts supporting
Havery & Karen Hilpipre (Fort Dodge, Iowa)